EI CLOUD WEB HOST

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Context Help

If you lose your way inside our Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A context menu will appear. It offers in-depth information about all the actions that you can perform on the page in question. Each pop-up menu opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast variety of educational videos demonstrating how to use our Control Panel. They're made for those of you who would like to see how things are being done rather than just reading articles. In this way, anyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you need, explore our extensive FAQ section, which contains questions asked by actual clients and offers real solutions. We frequently update our FAQ section with new questions & answers in order to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, you can touch base with our fantastic team of customer support engineers available 24/7/365 and ready to help you with any issue. Each support ticket you submit will be replied to within sixty minutes (the average ticket response time being about twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 321211

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com